Terms and Conditions

Effective Date: June 2023

These Terms and Conditions (“Agreement”) govern your use of Kamila Muffin Studio (https://kamilamuffinstudio.co.uk) (“Website”) and your purchase of any products or services offered on the Website. By accessing or using the Website and making a purchase, you agree to be bound by this Agreement.

1. Intellectual Property

All content, including photographs, images, text, graphics, and logos, displayed on the Website are the intellectual property of Kamila Magdalena Notario-Galaj (“Photographer”) and are protected by copyright laws. You may not use, reproduce, distribute, or modify any content without the Photographer’s prior written consent.

You can read more about it in our Copyright Notice at the following link: https://kamilamuffinstudio.co.uk/copyright/.

2. Orders and Payments

2.1 Product Information

The Photographer strives to provide accurate and up-to-date information about products on the Website. However, the Photographer does not warrant that the product descriptions, images, or other content on the Website are error-free, complete, or current.

2.2 Pricing

Prices for products and services are displayed on the Website and are subject to change without notice. The final price will be confirmed at the time of purchase. All prices are in British Pounds (£) and do not include applicable taxes or shipping fees unless explicitly stated.

2.3 Order Acceptance

Your order constitutes an offer to purchase a product or service. The Photographer reserves the right to accept or decline your order for any reason, including product unavailability, errors in pricing or product information, or suspected fraudulent activity.

2.4 Payment

Payment for products or services must be made in full at the time of purchase, unless otherwise agreed upon in writing. Payment methods accepted are debit card and PayPal.

If you need a different payment method, write to me at: contact@kamilamuffinstudio.com and we can see if it is possible to arrange it for you.

3. Shipping and Delivery

3.1 Shipping Options and Fees

We offer various shipping options for the delivery of physical products. During the checkout process, you will have the opportunity to select your preferred shipping method. The applicable shipping fees will be displayed at checkout and may vary based on the destination, weight, and size of the product.

3.2 Shipping Timelines

We make every effort to ensure that products are shipped promptly. However, please note that the estimated delivery times provided are estimates only and are not guaranteed. Factors such as carrier delays, customs clearance, and unforeseen circumstances may affect the actual delivery date.

3.3 Shipping Address

It is your responsibility to provide an accurate and complete shipping address at the time of purchase. We will not be liable for any delays or non-delivery resulting from an incorrect or incomplete shipping address provided by you.

3.4 Shipment Confirmation and Tracking

Once your order has been shipped, we will send you a shipment confirmation email that includes the tracking details, if available. You can use the tracking information to monitor the progress of your delivery.

3.5 Delivery Attempts and Signature Requirements

For certain shipments, a signature may be required upon delivery. If you are not available to receive the package, the carrier may attempt delivery on subsequent days or leave a notification for you to arrange pick-up or reschedule delivery as per their policies. It is your responsibility to ensure someone is available to receive the package or make alternative arrangements with the carrier.

3.6 Shipping Damages or Loss

In the event that your package arrives damaged, please notify us immediately. We may require photographic evidence of the damaged package and its contents. We will work with you to resolve the issue and, if necessary, initiate a claim with the shipping carrier. Please note that any claims for shipping damages or loss must be reported to us within 7 days of receipt.

3.7 International Shipping

For international shipments, please be aware that customs fees, import duties, taxes, and other charges may apply. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your country’s customs office for information on potential additional fees before placing your order.

3.8 Digital Products and Services

Digital products or services will be delivered electronically to the email address provided by you at the time of purchase. You are responsible for ensuring that the email address provided is accurate and accessible.

Returns and Refunds

Due to the nature of our products and services, we do not accept returns or offer refunds, except in the case of damaged or defective items.

Damaged or Defective Items

If you receive a damaged or defective physical product, please contact us at contact@kamilamuffinstudio.com within 14 days of receipt. We will assess the situation and, if applicable, provide a replacement or offer a refund at our discretion.

Digital Products

All sales of digital products, including photographs and digital artwork, are final. No refunds or exchanges will be provided for digital products.

Return Policy Exclusions

Except as expressly stated above, we do not accept returns or provide refunds for any other reasons, including but not limited to:

  • Change of mind
  • Incorrect selection of product
  • Dislike of the product or its appearance
  • Compatibility issues with your devices or software

Non-Returnable Items

The following items are non-returnable:

  • Digital downloads
  • Custom-made or personalized products

Limitation of Liability

To the fullest extent permitted by law, the Photographer shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or the purchase of products or services, including but not limited to loss of profits, data, or business opportunities.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom of Great Britain and Northern Ireland. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of United Kingdom of Great Britain and Northern Ireland.

Modifications to the Agreement

The Photographer reserves the right to update or modify this Agreement at any time without prior notice. The updated Agreement will be posted on the Website with a revised “Effective Date.” It is your responsibility to review this Agreement periodically for any changes.